Returns

Return/Exchange Policy (END USERS)

If you are not satisfied with your purchase, return it to us for an exchange or refund. We exchange or refund any original condition merchandise with a copy of your original invoice.

Please note, due to the bespoke nature of our custom program, there are NO RETURNS on custom orders. They are made to order and cannot be refunded or exchanged.

Returns/Exchanges

If you are not satisfied with the quality of your merchandise, you can send it back to: Our Standard Return Address at:

REBEL APPAREL INC.

6685 Tomken Road Unit 10B

Mississauga Ontario

Canada L5T 2J6

 

Please remember to include your invoice with the merchandise so we can credit you back. If you no longer have your invoice, we may be able to locate your order if you can provide the name and complete billing address used in the order or the credit /debit card used as payment in the order.

For additional questions, call us at 905-696-9957 

Return / Exchange Time Frame

Upon receipt of your return, allow up to two weeks for the credit to appear on your credit card statement.

Return

We refund any original condition merchandise with a copy of your original invoice. If it was purchased online, you can send it back to our Standard Return Address at:

 

REBEL APPAREL INC.

6685 Tomken Road Unit 10B

Mississauga Ontario

Canada L5T 2J6

All returns will be credited back to the original payment type.  Any shipping and handling fees that were paid during an online order are non-refundable. By sending returns back to the Standard Returns Address, credit card purchases will receive credit back to the credit card used.

Exchange

We exchange any original condition merchandise with a copy of your original invoice. To exchange your merchandise, you can send it back to our Standard Return Address at:

Rebel Apparel Inc.

6685 Tomken Road Unit 10B

Mississauga Ontario

Canada L5T 2J6

Please note we will waive your Shipping and Handling (S&H) on your new merchandise from the exchange.

On-line Purchase

Do not send any additional payment such as a check, to cover a price difference for an exchange. Your original payment method will be charged or credited when the exchange is processed. Any additional method of payment will not be processed and will be returned to you by mail.

 

Return/Exchange Policy (WHOLESALERS / DEALERS)

 

Returns

All claims for shortages, damages, etc. must be made within 72 hours of receipt of merchandise. There will be no cash refunds. All returns are subject to a 15% restocking charge. All returns must be authorized by Rebel Apparel.

E-mail customerservice@rebelapparel.com in request of an RA number.

 

Defective merchandise must have tape beside the flaw.

All returns will be issued in form of account credit.

 

Return address:

Rebel Apparel Inc.

6685 Tomken Road Unit 10B

Mississauga Ontario

Canada L5T 2J6